FREQUENTLY ASKED QUESTIONS
Have a question about our products, ordering process, or vehicle fitment? You may find the answer below. If you still need help, contact Fabled Rides before placing your order.
ABOUT FABLED RIDES
What does Fabled Rides offer?
Fabled Rides designs and produces custom interior components for classic trucks and other specialty vehicles. Our products may include door panels, kick panels, armrests, speaker components, interior accessories, downloadable design files, and other vehicle-specific or universal products.
Our available products continue to grow as new designs are developed, tested, and prepared for production.
Are Fabled Rides products handmade?
Many of our products are made, assembled, finished, or upholstered to order. Depending on the product, our manufacturing process may include 3D printing, laser cutting, fabrication, upholstery, assembly, and hand finishing.
Because many products are made individually, minor variations in grain, texture, stitching, color, or finish may occur. These small differences are a normal part of the manufacturing process and are not considered defects.
Do you offer complete custom interiors?
Complete interior packages may be available for select vehicles. Availability depends on the vehicle, the products currently in development, and our production schedule.
Contact us with your vehicle’s year, make, model, cab configuration, and a description of what you are looking for.
PRODUCT FITMENT
How do I know whether a product will fit my vehicle?
Each product listing identifies the vehicle years, models, configurations, or applications for which the product was designed. Please read the complete product description and confirm your vehicle information before ordering.
Classic vehicles can differ because of previous repairs, replacement parts, rust, accident damage, factory variations, and custom modifications. If you are unsure whether a product will fit your vehicle, contact us before placing your order.
Will your products fit a modified vehicle?
It depends on the modification. Changes to doors, dashboards, pillars, floors, seats, window mechanisms, locks, speakers, wiring, or other interior components may affect fitment.
Contact us before ordering if your vehicle has been modified in an area where the product will be installed. Include clear photographs and a description of the modifications.
Will installation require modifications?
Installation requirements vary by product. Some products may install using existing mounting locations, while others may require drilling, trimming, fastening, wiring, adhesives, brackets, or minor adjustment.
Any known installation requirements will be included in the product listing or installation instructions. The customer or installer should inspect and test-fit the product before upholstery, painting, drilling, trimming, or permanent installation.
Do you provide installation instructions?
Installation instructions are provided when they are available or necessary for the product. Some custom automotive products require general fabrication, upholstery, wiring, or installation knowledge that cannot be fully covered by basic instructions.
If you are unfamiliar with the required work, we strongly recommend hiring a qualified automotive, upholstery, electrical, fabrication, or car-audio professional.
Do you install the products you sell?
Installation availability depends on the product, vehicle, location, and current workload. Contact us before ordering if you are interested in having a product installed by Fabled Rides.
Can I install a Fabled Rides product myself?
Some products may be suitable for an experienced do-it-yourself installer. Others may require professional upholstery, fabrication, electrical, or automotive knowledge.
You are responsible for determining whether you have the proper experience, equipment, tools, and understanding to complete the installation safely. Professional installation is recommended whenever you are unsure.
CUSTOM AND MADE-TO-ORDER PRODUCTS
Can I choose my upholstery color or material?
Select products may be available in different leather, vinyl, carpet, stitching, or finish options. Available choices will be shown on the product page or discussed with you before production.
Vinyl availability may vary by manufacturer, while leather options may be limited to the brands and colors currently offered by Fabled Rides.
Will the color look exactly like it does on my screen?
Not necessarily. Screens, lighting, cameras, material batches, and surrounding interior colors can affect how a color appears.
We recommend requesting or purchasing a physical material sample before ordering a custom upholstered product when an exact color match is important.
Can you match my existing interior?
We can attempt to coordinate a product with your existing interior using photographs, material information, or physical samples. However, an exact match cannot be guaranteed because materials may age, fade, vary between production batches, or appear different under different lighting.
Can I request changes to an existing product?
Possibly. Some products can be customized while others cannot be changed without creating a completely new design.
Contact us before ordering with a detailed description of the requested changes. Additional design, material, tooling, and labor charges may apply.
Can I change my custom order after placing it?
Contact us immediately if you need to request a change. Changes may be possible if production has not started and materials have not been ordered.
Once materials have been ordered or production has begun, changes or cancellations may not be possible. Approved changes may result in additional charges and a revised completion date.
Do you require measurements or photographs?
Some custom and vehicle-specific products may require measurements, photographs, or additional vehicle information before production.
The accuracy of any product created from customer-provided information depends on the accuracy of that information. Please double-check all measurements and clearly identify any vehicle modifications.
ORDERING AND PRODUCTION
How long does it take to receive my order?
Production times vary depending on the product, customization, material availability, order volume, and complexity of the work.
Ready-to-ship products usually process faster than upholstered, personalized, or made-to-order products. Any estimated production time shown on the product page is an estimate and does not include carrier transit time.
Why do made-to-order products take longer?
Made-to-order products may require materials to be ordered, parts to be manufactured, upholstery to be completed, components to be assembled, and the finished product to be inspected before shipment.
We would rather take the time necessary to produce the product correctly than rush the manufacturing process.
Will I receive an order confirmation?
Yes. An order confirmation should be sent to the email address provided during checkout. Please review the confirmation and contact us promptly if any information is incorrect.
If you do not receive a confirmation, check your spam or junk folder and verify that the email address entered during checkout was correct.
Can Fabled Rides cancel an order?
Fabled Rides may cancel an order because of product unavailability, incorrect pricing, incomplete customer information, suspected payment fraud, shipping restrictions, or an inability to complete the requested specifications.
If Fabled Rides cancels an order before products or nonrefundable custom work have been provided, the applicable payment will be refunded.
SHIPPING AND DELIVERY
Where does Fabled Rides ship?
Available shipping destinations are shown during checkout. Some oversized, fragile, custom, or restricted products may have limited shipping options.
Contact us before ordering if the Website does not provide a shipping option for your location.
How are shipping charges calculated?
Shipping charges are based on the package size, weight, destination, carrier, and selected shipping service. Oversized products may require additional handling or freight charges.
Are production and delivery dates guaranteed?
No, unless Fabled Rides provides a specific written guarantee. Production and delivery dates are estimates.
Material shortages, supplier delays, weather, carrier delays, holidays, and circumstances outside our control may affect delivery.
What should I do if my package arrives damaged?
Inspect the package before discarding any packaging. If damage is visible, photograph:
The outside of the package;
The shipping label;
All damaged packaging;
The product inside the package; and
The specific damaged areas of the product.
Contact Fabled Rides within seven days of delivery and keep all original packaging while the claim is reviewed.
What if my tracking says delivered but I cannot find my package?
Check the delivery location, mailbox, porch, garage, side doors, household members, and nearby neighbors. Carriers sometimes mark packages as delivered shortly before the package actually arrives.
If the package still cannot be located, contact the shipping carrier and Fabled Rides as soon as possible.
What happens if I provide the wrong shipping address?
Contact us immediately. If the order has not shipped, we may be able to correct the address.
Once the package has been shipped, an address change may not be possible. The customer may be responsible for additional shipping charges caused by an incorrect address, refused shipment, unsuccessful delivery, or returned package.
RETURNS, REFUNDS, AND ORDER PROBLEMS
Can I return a product?
Return eligibility depends on the product and its condition. Approved returns generally must be unused, uninstalled, unmodified, and in their original condition and original packaging.
Contact Fabled Rides before returning anything. Unauthorized returns may be refused.
All authorized returns where Fabled Rides is not at fault will have a 15% restocking fee applied and purchaser is responsible for all shipping charges (both receiving and returning).
Can custom or upholstered products be returned?
Custom, personalized, upholstered, color-selected, vehicle-specific, and made-to-order products generally cannot be returned because they were produced according to the customer’s selections.
If you believe your product is defective or does not match the approved order specifications, contact us with your order information and clear photographs.
Can I return a product after installing or modifying it?
Products that have been installed, drilled, trimmed, upholstered, painted, altered, or damaged generally cannot be returned.
Always inspect and test-fit the product before making permanent modifications.
What if I receive the wrong product?
Contact us within seven days of delivery. Include your order number and photographs of the product, packaging, and shipping label.
If Fabled Rides confirms that the wrong product was shipped, we will provide instructions for correcting the order.
What if my product has a problem?
Stop installation or use and contact Fabled Rides before modifying the product further. Include:
Your name and order number;
The product name;
Your vehicle’s year, make, model, and configuration;
A description of the problem;
Photographs or video showing the issue; and
Information about any vehicle modifications.
This information helps us determine whether the issue involves the product, installation, vehicle condition, or compatibility.
Are installation or labor costs refundable?
Unless Fabled Rides agrees otherwise in writing or applicable law requires it, we do not reimburse third-party labor, installation, removal, reinstallation, vehicle downtime, upholstery, painting, fabrication, or related expenses.
Inspect and test-fit all products before paying for permanent installation or finishing work.
DIGITAL PRODUCTS
What digital products do you sell?
Digital products may include 3D-print files, CAD files, cut files, templates, patterns, drawings, instructions, or other downloadable design materials.
The included file types and intended manufacturing method will be stated in the product listing.
Are digital files physical products?
No. A digital product is an electronic download unless the listing specifically states that a physical item is included.
You are responsible for arranging your own printing, machining, cutting, fabrication, materials, and finishing.
Can I return or exchange a digital file?
Digital products are nonreturnable and nonrefundable once they have been delivered or downloaded.
If a file is materially defective, contact us with a description of the problem. We will review the issue and may provide technical guidance, a corrected file, or another appropriate resolution.
What if the file does not work with my equipment or software?
Before purchasing, review the listed file formats and confirm that your software and equipment can open and use them.
Results can vary based on machine calibration, printer settings, software, materials, tooling, and user experience. Fabled Rides cannot guarantee compatibility with equipment or software that is not identified in the product listing.
Can I share or resell a digital file?
No. Digital files may not be shared, resold, redistributed, uploaded, published, given away, or included in another digital product.
Purchasing a file gives you a limited license to use it under the conditions stated in the product listing and Fabled Rides’ Terms and Conditions.
Can I sell physical parts made from a Fabled Rides digital file?
Only if the product listing expressly includes commercial-use permission. If commercial use is not specifically included, the file is limited to personal projects or internal business use.
Contact Fabled Rides if you are interested in purchasing commercial licensing rights.
CARE AND MAINTENANCE
How should I clean an upholstered product?
Use products specifically approved for the material. Avoid harsh chemicals, solvents, bleach, abrasive brushes, and excessive moisture.
Test any cleaner in a small, hidden area first. Leather, vinyl, fabric, carpet, plastic, and painted surfaces may each require different cleaning products.
Can heat or sunlight damage interior components?
Yes. Vehicle interiors can reach extreme temperatures. Prolonged heat, direct sunlight, moisture, harsh chemicals, or improper storage may discolor, warp, weaken, or damage materials.
Use reasonable care and avoid leaving uninstalled products exposed to excessive heat or direct sunlight.
CONTACTING FABLED RIDES
How do I contact Fabled Rides?
Use the contact form on FabledRides.com or email us at sales@fabledrides.com.
For questions about an existing order, include your name, order number, product purchased, and a clear description of what you need.
For fitment questions, include your vehicle’s year, make, model, cab configuration, relevant modifications, and clear photographs of the installation area.
When should I contact you before ordering?
Please contact us before ordering if:
You are uncertain about vehicle fitment;
Your vehicle has been modified;
You need a specific material or color match;
You want to change an existing product design;
You need commercial rights for a digital file;
You require delivery by a particular date; or
You have questions not answered in the product listing.
It is much easier to answer compatibility and customization questions before production begins.